Deliveries & Returns



Gifts, Homewares & Accessories

  • Return postage costs will be at the customers expense, unless the item(s) received are faulty or not as ordered.  In this instance contact us.
  • When returning Products, you should return them to us with proof of purchase (invoice), returns slip, unopened, unused and in their original packaging.
  • Sale items are not refundable unless faulty or do not match the description or image shown at the time of purchase.
  • Products cannot be returned once assembled or part assembled, unless faulty or do not match the description or image shown at the time of purchase.
  • For hygiene reasons,  pillows, cosmetics, hair accessories, earrings, cannot be returned once the protective seal or packaging has been opened, unless they are faulty or do not match the description or image shown at the time of purchase.

Once Products have been dispatched, you may return them within 14 days of receipt of delivery (subject to the terms above).

Returns by Post:

Online Returns
Items Gifts Online
P.O Box 70

  • If you return Products by post, please ensure you include a returns slip and package items properly and securely so that they are not lost or damaged in transit.
  • We will not accept responsibility for items lost in transit.

Defective Products

  • On delivery you are responsible for checking Products carefully; any visible defects must be reported to us immediately.  We will not accept liability for visible defects not reported within two days.

Subsequently if you believe any of our Products to be of an unsatisfactory quality, please contact us immediately and treat the Product with utmost care while your claim is being investigated.

Privacy Policy

Privacy Policy for Items Gifts Online

At Items Gifts Online, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Items Gifts Online and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at

Log Files

Items Gifts Online follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Items Gifts Online uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Items Gifts Online. Our Privacy Policy was created with the help of the GDPR Privacy Policy Generator and the Privacy Policy Generator from TermsFeed plus the Terms and Conditions Template.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Items Gifts Online, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Items Gifts Online has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Items Gifts Online's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Items Gifts Online does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Items Gifts Online. This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.